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Self-Service Checkouts

Planning to introduce some hi-tech gear in your store, restaurant, or gas station?

Modern times call for modern usability standards. Think Scan&Go stores or voice-based checkouts. How about vending machines veryfying your age? All of these need to be tried and tested for how easy – or hard – it is to use them. Sometimes, designed anew. That’s where we come in.

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We audit
Products in use
  • Self-service checkouts in supermarkets
  • Self-service kiosks in restaurants
  • Drive-through kiosks at gas stations
  • Scan&Go stores
We simulate
The surroundings
  • Interface tests on cardboard prototypes
  • In-store user testing
We design
New usability standards
  • Voice-based & image recognition checkouts
  • Age verification vending
  • New (and better) user paths for “same old” scenarios
We verify
Product quality
  • Stress tests of the implemented systems and devices
  • Accessibility and inclusion checks
We audit
Products in use
  • Self-service checkouts in supermarkets
  • Self-service kiosks in restaurants
  • Drive-through kiosks at gas stations
  • Scan&Go stores
We simulate
The surroundings
  • Interface tests on cardboard prototypes
  • In-store user testing
We design
New usability standards
  • Voice-based & image recognition checkouts
  • Age verification vending
  • New (and better) user paths for “same old” scenarios
We verify
Product quality
  • Stress tests of the implemented systems and devices
  • Accessibility and inclusion checks

Related work

MASTERCARD 2 duże nowe
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Project of an innovative vending machine
Product Design
User Testing
We have made significant improvements to the vending process that made the service more understandable and user-friendly for consumers.
MASTERCARD duży new 3
Mastercard 2 left
Quick mobile app payments made quicker
Benchmarking
Product Design
Masterpass is a quick way to pay online. We focused on the app used to provide this payment service.
BLIK duże new
m4b-desktop-left
Self checkouts of the future
Product Design
UX Writing
M4B S.A. is the European market leader in Digital Signage, manufacturer and supplier of LCD monitors and LED screens, digital menu boards and totems, self-service kiosks and checkouts and special software.
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jacek_somsel

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