New Crédit Agricole website

1
Challenge:

Simplifying communication and creating a good online experience for customers.

2
Our role:

We designed the first fully responsive banking website in Poland. We developed content strategy and created content for the entire website. We are currently finishing work on the new version of the site.

Services:
Quantitative researchContent strategyUsability testsUX designGraphic design
3
Result:

A total increase in conversion of +55% for mobile and desktop (exceeding Crédit Agricole’s expectations). A significant increase in user satisfaction. Nomination for the Mobile Trends Awards.

„Thanks to the usability tests carried out in the laboratory, and prototypes created by the designers, we were able to adapt a foreign product to the Polish user. Information on specific Credit Agricole products has become even more understandable for our customers.”

Michał Byrczek

Digital Manager